There is a very thin line of difference between a successful organisation and an unsuccessful organisation. Successful organisations streamline their processes optimally that helps them gain the advantage of time and energy of their human resources and channelize those resources for gaining additional benefits. On the contrary, unsuccessful organisations don’t have the right kind of technology to optimize their workforce.
Management of field force is one of the key drivers for any organisation’s success, especially for organizations in last-mile delivery businesses. The delivery person or the courier boy is the face of any organisation. So optimising the effort of the delivery person is very important.
How to help Field Employees to Realize the true potential?
Several businesses have a direct sales force or some staff working across various locations in different parts of the country or the world. They need to go door to door. But it is really hard to monitor the sales team’s activities. How do we manage this large workforce that is out there on the field and doing their jobs? You really can’t tell what is happening outside of your office.
Field force management software helps you manage and control your field sales force to be more productive and efficient by optimizing their routes, meetings, and plans for the day. Field employees can log in and enter their attendance using a smartphone. With a geo-tracking enabled field force management app, you can sit in your office and track everything in real-time on your mobile or desktop – the places they travel to, the distance they traveled, the customers they meet.
Field force management systems help to automate several aspects of your staff’s work, helps you to remain in contact with your sales team in real-time, leading to an increase in productivity and transparency. By streamlining business operations, benefits you to make smarter decisions and to serve your customers excellently.
An increase in the output of field sales resulting in efficient and optimized solutions is required in the field that helps in enabling seamless communication between all the levels of stakeholders.
Illustration: A courier company named PQZ is operational in X City. On average the company receives nearly 250 orders and they have 15 delivery executives. They can be assigned by segmenting the orders on the geographical location and the owner can keep a track of the orders of every rider from the dashboard about how many orders are being assigned and how many orders are yet to be delivered. The owner can assign an ad-hoc task to the rider and they will receive notifications about the task that they have received. It brings about transparency in the way the business is carried out and the way the delivery executives are working on the field.
CONCLUSION
Every business doesn’t require supervision, but the business operating in the last mile delivery services where the business success depends on the way the employees work on the field. Then supervision on the employees is a must option and it helps gain more revenue for the business.
Does your business use software to manage your field force? If not, get a demo from LogiAngle today!
