Service Representative Software
Serve Customers by optimising Service Operations
Service Representative Software
With the increasing competition, good customers act as core to the company’s success. So, there comes the Service Representative management into the picture because managing the service representatives is also a big challenge for most of the companies.
Service Representative Management helps organizations keep their business process in-line with their service processes. Finally, leading to increased efficiency of the existing service/ complaint resolution system.
With our Service Representative Management feature, you can now assign any representative just by a simple click. Additionally, you can also keep a track of any pending service right before the due date.
- Optimised tasks Assignments
- Real time Execution status
- Enhanced system efficiency
- Real time Service Tracker
- Timely Alerts
- Easy Report generation
Auto Assignment & Higher Task Productivity
With unique GPS modules our system helps you find the nearest available representatives. The response time is swift, efficient and smooth ensuring higher efficiency for every task.
Capture Quality and Execution
With Electronic PODs in place we can help customers authenticate their transactions and confirm the quality of service availed
Real Time Notification & Alerts
With the help of LogiAngle Mobile application the service representative receives a push notification whenever any new assignment is being allotted to him which includes all the details regarding that service.
Completely Customisable
Different businesses have got different needs. Every process flow may differ from business to business, with a fully customizable solution LogiAngle gives you the authority to decide how the system works.